Cross Hands Hotel - Old Sodbury

Tetbury Rd, Old Sodbury, United Kingdom, BS37 6RJshow map
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Highlights
7
Very goodBased on  123 reviews
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According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in United Kingdom

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Overview

Featuring free self-parking and a golf course, the 3-star Cross Hands Hotel offers 21 en-suite guestrooms. Built in 1400, the superior hotel was renovated in 2012.

Major Bristol sights, such as Castle Park and At Bristol are located nearby. There are restaurants and pubs in the area.

Bristol airport is a 40-minute drive from the property.

Rooms

Cross Hands Hotel welcomes guests to take advantage of climate control, television with satellite channels, coffee/tea makers, a work desk and a private toilet supplied in the rooms. The rooms have a view over the garden. The rooms come with en suite bathrooms featuring a bathtub, a shower and a hairdryer.

Eat & Drink

Guests will taste tasty cuisine in the excellent on-site restaurant.

Services

Business travelers can avail of a meeting room, a banquet hall and a photocopier offered on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2012.  Number of rooms:   21.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Elevator

Lift

Kitchen facilities

Electric kettle

Meeting facilities

Catering service

Sports & Fitness

  • Golf course

Services

  • Newspaper service

Dining

  • Continental breakfast
  • Restaurant
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Catering service

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Garden area
  • Barbeque grills

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Filton (FZO)10.8 mi
RAF Station (LYE)15.2 mi
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Reviews
6.8
Very goodBased on  123  reviews
  • 7.4
    Very good

    Very nice and quick respons on the requested invoice, we have received it very quickly.

  • 9.2
    Superb

    Very efficient staff and triendly welcoming hotel manager. Very good English Breakfast and plenty of car parking space

    I stayed in a single room, I pointed out to the manager that paint was peeling of a radiator, and that in the bathroom there was some black mildew present in the window frame. The manager said that he would fix these issues. I was looking with a critical eye but for 1 night in a single room it was broadly speaking satisfactory.

  • 7.4
    Very good

    Good location and room. Food choice was excellent and meal was perfect. Nice to have a proper slice of plate pie and not a beef stew with a fluffy ball on top! Very attractive staff!

    Service was a little haphazard in the bar, but no real problem, perhaps some staff were new to the job. Usual problem of noisy guests later and earplugs being required. It would be a good idea if they performed a "patrol" after 11pm and told these inconsiderate individuals to belt up. This applies to all hotels, not just this one

  • 7.4
    Very good

    We were able to leave car and go walking nearby. Staff were helpful .

    Situated on a noisy crossroad and due to unusually hot weather we had to leave windows open during the night .

  • 8.8
    Superb

    Although power went out shortly after our arrival, the staff was very helpful about an alternative dinner location (The Dog Inn) which was just a short drive and great. The breakfast at the hotel was wonderful, check in/check out smooth, close to Bath, staff knowledgeable about history of hotel. We thoroughly enjoyed it. Thank you.

  • 7.4
    Very good

    convenient location, good parking facilities, good food especially breakfast, good service and comfortable room. the booking system was easy to use to make check-in simple

  • 7.4
    Very good

    Insufficient lighting to be able to read comfortably in the bedroom, unfortunately typical of so many hotels. Disparity in basic skills of staff, ranging from good to amature.

  • 8.8
    Superb

    I felt at home.The bed was very comfortable. Th sevie in the resturant was friendly and helpful and the food was delicious.

    The taste of thetap water was not very pleasant and this tainyed the tea and coffee making in the room. but was fine inthe restaurant. The staircase was very steep which I found harrd.

  • 3.2
    Guest rating

    Absolutley nothing.

    I can honestly say without any conviction that it is the worst Hotel I have ever had the misfortune to stay in. 1) I was not informed in advance that there would be a very noisy Wedding that night. 2) I could not eat in the Restaurant as the Wedding was being held in there. 3) The only place to eat was in the Bar. 4) The food was delivered from the back door of the Kitchen into the Courtyard - through the smoking area - into the Bar. 5) The food was not covered also it was drizzling with rain. 6) My room was a very small single room. The main window would not open therefore I had to leave the Bathroom door open as this was the only way I could get air into the Bedroom. The stench from the extremely filthy Bathroom was coming into my Bedroom all night. The paint was peeling off the Ceiling and the Shower was black. At 6 am on the following morning I had had enough so I left without any Breakfast. I am absolutely appalled at the hotel as I travel around quite a lot on business. I would never recommend the Group to my worst enemy. It was Disgusting.

  • 7.0
    Very good

    Breakfast

    Towel rail in the room was falling off the wall. Ordered a Chicken and Chorizo pie in the evening and had to send it back as it was completely dried out, they replaced it with a steak one which was absolutely fine and good value for money.

  • 6.2
    Good

    Friendly, welcoming staff. Good, freshly cooked breakfast, although some of the dishes on the menu were not available. Country pub with reasonable choice of food for evening meals.

    Very small rooms with rather basic facilities. No other attractions within walking distance.

  • 8.2
    Fabulous

    exellent food, very friendly, very comfortable, good location for visiting bath

    needs a bit of paint, this is not a critism as will stay there again

  • 10.0
    Exceptional

    Good Dinner, Excellent Breakfast, Clean Room & Friendly Helpful Staff

  • 9.2
    Superb

    Period property with friendly atmospher and helpful staff

    Small moan although the decor is generally good there are some areas where paintwork etc. could do with attention,particually on window framesGa

  • 7.8
    Fabulous

    Nice breakfast and friendly staff Free packing is good for us

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Highlights
7
Very goodBased on  123 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in United Kingdom

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Filton (FZO)10.8 mi
RAF Station (LYE)15.2 mi
+ More- Less
Check rooms and rates
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Rooms and Guests
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